Privacy Policy

What information do you collect?

  • IP address - We use your IP address to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
  • Browser type - Your browser type is captured to optimize our website to be compatible with the latest technologies.
  • Website activity - We track the pages you visit to provide a more personalized and relevant shopping experience.


How do I make a purchase through Exchange USA?
Generally, in order to purchase our products, you must be employed and meet the minimums defined by our simple qualifications- including a demonstrated capability to pay. There are absolutely no credit checks, though we will require checking account information to verify your payment history. Your name, delivery address and verification of employment information are also required to complete the purchase.

Is my information used for any other purposes?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a Exchange USA customer, you may receive mailings from your account information which may be analyzed as part of our standard business practices.

Will my information be given to any other party?
Information collected on this website will only be used for the purpose of processing your order. Your personal information may be shared with our funding affiliates as part of the transaction approval process. Under no circumstances will your information be shared with any unaffiliated parties.

Why do I receive communications to participate in research?
Exchange USA is committed to providing excellent customer experience. In order to measure how well we are doing and better understand how we can continually improve our product offering, we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may unsubscribe by updating your communication preferences.

An account manager may occasionally send promotional or product information. In addition, Exchange USA may send you updates on important information about our company and services. If you do not wish to receive such e-mails, simply let your account manager know.

How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection, this site is certified by a trusted SSL Certificate. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our SSL certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear. For more information, contact your browser's publisher. For additional protection, your account information and order history are kept behind a firewall on separate servers. All transaction information is processed under encrypted channels. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer,Firefox and Google Chrome. In addition, access to your personal information is restricted within our company to provide maximum security.

Who can see your account information?
Only authorized sales, customer service and accounting personnel are permitted access to your account information. Exchange USA employees who violate our privacy pledge will be subject to our normal disciplinary process. When we hire other organizations to provide support services, we will require them to conform to our privacy pledge and to allow us to audit them for compliance.

Will I be notified on how you use my information?
If we change how your personal information is use, we will notify you by prominently posting notice of the change to this site.

What are cookies?
Your browser offers cookies that store small amounts of data on your computer about your visits to our sites. Cookies assist us in tracking which of our features you like best. And when you re-visit our sites, cookies can enable us to recognize that you are a return visitor and to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you choose to give us additional information.

We may use cookies to:

  • Keep count of your return visits to our website
  • Accumulate and report anonymous, aggregate, statistical information on website usage
  • Deliver content specific to your interests

 

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