Terms & Conditions

Conditions of Use
Welcome to the Exchange USA Web site. By using the Exchange USA Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Exchange USA Web site. References to Exchange USA herein refer to Exchange USA, EagleStar USA, LLC or their affiliates, subsidiaries and designees as deemed appropriate by Exchange USA.

Exchange USA reserves the right to make changes to the Exchange USA Web site and its Conditions of Use and Legal Notices at any time. Each time you use the Exchange USA Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Credit America USA Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Credit America USA Web site. Tampering with the site, misrepresenting the identity of a user or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability
By using the Exchange USA Web site, you expressly agree that use of the Exchange USA Web site is at your sole risk. The Exchange USA Web site is provided on an "AS IS" and "as available" basis. Neither Exchange USA nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Exchange USA Web site will be uninterrupted or error-free. Neither Exchange USA nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Exchange USA Web site or the products or services offered for sale on the Exchange USA Web site. Further, Exchange USA makes no representation that content provided on the Exchange USA Web site is applicable to, or appropriate for use in, locations outside of the United States. Exchange USA and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Exchange USA or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Exchange USA or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Exchange USA Web site, including but not limited to reliance by you on any information obtained from the Exchange USA Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Exchange USA has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Exchange USA Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

General Policies

Photo ID—every passenger must have a valid government-issued photo ID (such as a drivers license or passport). Please note that the name on the photo ID must match the passenger name in the reservation.
Once the ticket(s) has been issued the name on the ticket cannot be changed.
Tickets are non-refundable. If you cancel your ticket you are still bound by the terms of your finance agreement.
Ticket changes may incur penalties and/or increased fares. These costs are not covered by your finance agreement and are your personal responsibility, if incurred.
Airline baggage fees may apply and are not included in the price unless specifically covered as part of your finance package
Cruise packages will be detailed and do not cover anything not specifically noted in your invoice and finance agreement.
If Travel Protection has been purchased it is non-refundable.
There are times when we are unable to confirm a reservation. In the rare event that this occurs, we will attempt to reach you by phone and email so that we can re-accommodate you. You must call us back within 24 hours or we may not be able to honor your original booking price.
The total price for your booking may increase after your purchase due to an increase of a government-imposed tax or fee. Any additional taxes or fees are not covered by your finance agreement and are your responsibility

    Change Policies

    Your ticket(s) is (are) non-refundable.
    If you change your reservation, airlines and cruise lines may charge a fee to use your ticket as credit for a new reservation. This fee varies carrier, market, and specific fare rules, and may be $150 or more for domestic tickets and $200 or more for international tickets. This fee is not covered under your finance agreement and will have to be paid separately by you
    Some tickets do not allow any changes.

      Cancellation Policies

      Your ticket is non-refundable. If you cancel your ticket you are still bound by the terms of your finance agreement
      If you cancel a flight you will not receive any money back and will still be responsible for completing your finance agreement
      Cruise cancellation may or may not allow partial refunds. You will not receive a full refund in any event and will still be responsible for completing the terms of your finance agreement.
      You may be eligible to apply part of your ticket price towards future travel (for a limited time, usually a year).
      If you cancel your reservation, airlines usually deduct $150 or more for domestic tickets and $200 or more for international tickets before determining the amount that can be applied towards future travel. This fee is not covered under your finance agreement and will have to be paid separately by you

        Domestic Flight Notice

        Air transportation to be provided between points in the U.S. (including its overseas territories and possessions) is subject to the individual contract terms (including rules, regulations, tariffs and conditions) of the transporting air carriers, which are herein incorporated by reference and made part of the contract of carriage.
        Where this coupon is issued for transportation or services other than air travel, specific terms and conditions may apply. These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.
        Please make sure you have reviewed the important legal notice entitled "Conditions of Contract", "Notice of Incorporated Terms", "Notice of Baggage Liability Limitations", and "Notice of Overbooking" in Terms & Conditions of Travel or the specific terms and conditions relating to non-air transportation or services.

          Intended for Users Over 18
          The Exchange USA Web site is intended for use by individuals 18 years of age or older. The Exchange USA Web site is not directed for use by those outside the scope of this definition

          Errors on Our Site
          Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Exchange USA reserves the right to revoke any stated offer and to correct any errors, or inaccuracies.

          Disagreement with These Terms and Conditions
          If you disagree with any of the terms and conditions of this User Agreement, please do not access, browse or otherwise use this Site.